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Cummins Inc. Customer Engineering Manager in Gross, Germany

Customer Engineering Manager


This is a fantastic opportunity, leading a team who manage the design and installation of our powertrain products and relevant subsystems for a variety of customers across Germany.

This is the perfect role for you if you have existing experience driving a diverse team of engineers to achieve the best in class for customer service. You value a collaborative working style and dedication to achieving high quality and efficient solutions for our customers.

Key responsibilities will include;

  • Developing a team of technically capable engineers across multiple disciplines, integrating a culture of best in class service, and encouraging collaborative working; including the sharing of knowledge to find innovative solutions for each customer.

  • Creating KPI’s to drive performance and provide clear guidelines for professional development that will motivate the team.

  • Provide problem resolution leadership for complex systems with a high degree of ambiguity and often global business impact.

  • Identify opportunities to improve work processes and systems, such as resource allocation and management, organizational and business change, customer/stakeholder management, and knowledge management; all used to enable high-quality decision making that meets business expectations.

  • Coach and mentor employees to provide guidance and direction on resolving problems, technical know-how, removing barriers to progress, and career path planning. Assesses performance and provides feedback to direct reports.

  • Own decisions such as resource deployment cost and timing allocations, project prioritization, personnel staffing, and Annual Operating Plan (AOP) management.


To be a success in this role you will need;

  • To be degree qualified in a relevant STEM subject, or direct relevant work experience.

  • A track record of technical problem solving, and quality decision making, providing technical direction and leadership to an engineering team

  • To be an influential leader who can lead by example and motivate a team to achieve key targets by working smartly and collaboratively.

  • To be highly methodical, with a solution-led mindset.

  • To be an advocate for change and implement your ideas in how we can streamline processes and procedures.

  • You are driven by achieving key milestones within given timeframes and you encourage the same mentality within your team.

  • You are adaptable to change and capable of working in a high pressure, fast-moving environment.

  • English language skills are essential. German language highly desirable and other European languages will also be considered.

Compensation and Benefits

Full details will be disclosed by the Recruitment team during the first contact.


Primary Location Germany-Rhinland-Palatinate-Mainz-Germany, Gross-Gerau, Cummins Deutschland GmbH

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jul 27, 2020, 9:49:08 AM

Unposting Date Ongoing

Req ID: 2000019J