Cummins Inc. Product Engineering -Tools Application Engineer in Columbus, Indiana
Product Engineering -Tools Application Engineer
Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.
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Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.
This is an exciting opportunity inColumbus Indiana for anProduct Engineering -Tools Application Engineer
This applied technology position creates electronic tools that are used to create embedded software, or manufacture and service Cummins’ products. People in these positions will have involvement in specification, design, implementation, testing and/or release of tools.
Investigates electronic tools problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team members.
Applies and supports the improvement of electronic tools development processes and tools. Processes include Electronic Tools Product Line (ETPL) common workflow, 7 step problem solving, application product development (requirements, design, development test, support). Tools include platform specific compilers and toolsets for Windows, Linux, Android, iOS, software lifecycle tools (such as Integrity) and requirements management (Integrity, Doors), configuration/change management.
Obtains input and negotiates with product and software development teams and delivers verified software features, components, builds and support to product teams and end users.
Makes decisions in the areas of software requirements, design, and test that impact local component and feature design.
Owns problem resolution for moderately complex components, products, systems, subsystems or services with a greater degree of technical complexity and ambiguity over the entry level engineer level and with greater accountability to the project team.
Provides independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes.
Involves minimal direct management of people, but could involve the coordination and direction of work amongst technicians and/or temporary student employees.
Contributes effectively toward team goals, exhibits influence within a work group and continues to develop proficiency in the competency areas critical to success in the role.
PC/Mobile Software Design and Construction - Constructs customer, service, and engineering tools that reliably satisfy stakeholder needs to enable development, support and use of Cummins' electronic products; verifies tool updates to ensure quality tools.
Design and Application of Datalinks and Communications - Specifies software features that send and receive information on proprietary and public datalinks; specifies datalink architectures for Cummins' products; configures datalink features in Cummins' products.
Cross-Functional Design Integration - Translates the value package requirements that include the voices of many stakeholders into virtual designs, and communicates the capability of the design through an approved cross-functional design review.
Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; and identifies the systemic root causes and recommended actions to prevent problem reoccurrence.
Systems Thinking - Defines the system of interest by drawing the boundaries, identifying its context within its environment, its interfaces, and that it has a lifecycle to aid in planning the problem statement, scope and deliverables ; analyzes linkages and interactions between elements that comprise the system of interest by using appropriate methods, models and integration of outcomes to understand the system, predict its behavior and devise modifications to it in order to produce the desired effects.
System Requirements Engineering - Uses appropriate methods and tools to translate stakeholder needs into verifiable requirements to which designs are developed; establishes acceptance criteria for the system of interest through analysis, allocation and negotiation; tracks the status of requirements throughout the system lifecycle; assesses the impact of changes to system requirements on project scope, schedule, and resources; creates and maintains information linkages to related artifacts.
Product Platform Development - Integrates all of the market and key customer needs of a given product platform into a comprehensive and holistic development plan; verifies platform capability for all planned and approved architectural variants within the boundaries of market use rather than the boundaries of any single customer within the target usage markets.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Drives results - Consistently achieving results, even under tough circumstances.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Education, Licenses, Certifications
College, university, or equivalent Bachelor's degree in Engineering or other relevant technical disciplines is required. Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.
Prior entry level engineering equivalent work experience in a relevant discipline area is required. Knowledge of MS Office tools is preferred.
Tools Application level testing: Can analyze defects or change requests from customers, write user level test cases, perform application level acceptance testing, co-ordinate field testing and work with tool developers for a successful tool release.
Support Tools Customer issues: This will include resolving tool issues for US based end customers following team measure and process like log sheets. Any tool issue related to licensing, installation, data links, tool feature usage, tool setup will be part of Tier 1 and Tier 2 issues. Any issue that needs to proceed to Tier 3 or 4 will need to be transitioned with complete details to tools developers and the customer interface will need to be coordinated until resolution. The issue troubleshooting may also need to happen at the customer site or test cells at any Cummins Facility in Columbus, Walesboro or Seymour.
Support Electronic Tool datalogger: Support Electronic Tool datalogger by reimaging the devices with the new software image files and configure them to be able to connect and function as intended. Perform quality checks before handing or shipping it to the customers.
Product Validation - Understands the measures of data quality, methods of analysis and available tools. Includes the understanding of the work flow required to schedule, install, setup, calibrate, and perform associated testing
Tools Functionality training – Capable provide tool functionality training to tool users both in person and on teleconference. Should be good in communication skills. Listen to customers and establishes a working relationship with the customers.
Manage Customer Relationships - Basic understanding of techniques and tools to enhance productivity (i.e. schedules, appointments, call plans, etc). Has a basic understanding of attitudes and behaviors to establish relationships and build trust. Understands the need to and responds with the appropriate time frame to customer needs.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
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Primary Location United States-Indiana-Columbus-US, IN, Columbus, General Office Building
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Jun 13, 2019, 1:39:15 PM
Unposting Date Ongoing
Req ID: 1900026M