Cummins Inc. Digital Change Manager in Columbus, Indiana
Digital Change Manager
This developing technical leadership position develops and delivers technical talent in a research, technology or product development environment. Directly manages the resources that maximize workgroup productivity in support of business needs and implements near term business strategies with a focus on execution. The position also includes maintaining strong working relationships with a wide variety of stakeholders both within the technical function and across the broader business.
Primary responsibility is the development of technically capable people often across multiple technical sites within a business unit or corporate, and making these people available to perform duties necessary to satisfy the businesses technical needs.
Provides problem resolution leadership for complex systems with a high degree of ambiguity and often global business impact; helps get teams in place.
Leads the development and improvement of work processes and systems across function(s) within a global business unit or managing improvement across business units.
Coaches and mentors employees to provide guidance and direction on resolving problems, technical know-how, removing barriers to progress and career path planning. Assesses performance and provides feedback to direct reports.
Creates, manages, improves and applies work processes involving activities such as resource allocation and management, organizational and business change, customer/stakeholder management and knowledge management; all used for the purposes of enabling high quality decision making that meets business expectations.
Decisions made in this role may include resource deployment cost and timing allocations, project prioritization, personnel staffing, and Annual Operating Plan (AOP) management, the result of which can impact project cost and delivery within a site or across several sites within a business unit.
Establishes employee performance standards; works collaboratively to set goals and address areas of deficiency.
Product Development Execution, Monitoring and Control - Plans, schedules, coordinates and executes the activities involved in developing a product to a respectively aligned hierarchy of requirements and technical profiles; monitors and communicates across functional boundaries to meet project resource and quality expectations; ensures product capability meets or exceeds expectations and takes mitigating actions when project risks are higher than expected; understands the full product life cycle process and stakeholders.
Product Verification and Validation Management - Develops product systems validation plans from a variety of inputs to identify failure modes, while managing product risk and relative priority; negotiates product requirements against capability to guide project scope; evaluates analytical, simulation and physical test results to verify product capability and validate requirements; assesses legacy versus proposed system solution capabilities and produces recommendations with technical documentation to support product decisions.
System Requirements Engineering - Uses appropriate methods and tools to translate stakeholder needs into verifiable requirements to which designs are developed; establishes acceptance criteria for the system of interest through analysis, allocation and negotiation; tracks the status of requirements throughout the system lifecycle; assesses the impact of changes to system requirements on project scope, schedule, and resources; creates and maintains information linkages to related artifacts.
Technical Documentation - Documents information based on knowledge gained as part of technical function activities; communicates to stakeholders with the goal of enabling improved technical productivity and effective knowledge transfer to others who were not originally part of the initial learning.
Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Cultivates innovation - Creating new and better ways for the organization to be successful.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a "project").
Education, Licenses, Certifications
College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.
Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.
This position may require licensing for compliance with export controls or sanctions regulations.
Prior Technical Specialist or entry level Technical/Engineering Management equivalent work experience in a product, technology or engineering service role with demonstrated success leading projects and influencing outcomes through either direct or indirect reporting relationships. Must have a demonstrated track record of technical problem solving, quality decision making, providing technical direction and leadership to a project team(s) and conflict resolution.
Subject Matter Expert / Tech Advisor – Responsible for connecting service information and technical training content using innovation and technology to further enable the channel (specifically the technician) to perform repairs efficiently, correctly, and safely.
Included in the scope is the media used (and how it is used) to accurately portray the information necessary for a technician to perform their work in an optimal manner.
The role will require effective change management, communication and relationship building skills.
Primary Location United States-Indiana-Columbus-US, IN, Columbus, Corporate Office Building
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Feb 28, 2023, 4:26:12 AM
Unposting Date Ongoing
Req ID: 230002C2