Cummins Engineering Jobs

Job Information

Cummins Inc. Senior Service Engineer-高级服务工程师 in Beijing, China

Senior Service Engineer-高级服务工程师

Description

  • Ensures that service parts are available and able to support for customers, OEM, Joint Ventures and the Distribution channel before new product launches.

  • Develop new product support information from design documentation and information provided by subject matter experts in the engineering and service functions.

  • Creates with support initial publication and subsequent revision of service literature.

  • Participates during reviews to ensure the serviceability of new components and products including the monitoring of new product performance.

  • Supports product development teams and problem-solving teams via the installation of field test engines or components and the monitoring and reporting of reliability data.

  • Partners with distributors, dealers and customers to support the investigation of less complex escalated product issues, discuss solutions, and conduct training because of complexity, longevity and criticality.

  • Maintain knowledge and technical understanding of current products and new products.

  • Promote Cummins Service capability and service programs to increase sales.

  • Mentors and coaches technicians in the region to improve capability.

  • Deliver, maintain and communicate parts, information, tools, and training requirements for all new product launches.

Qualifications

Education

  • College, university or equivalent degree

  • Major in mechanical engineering/ Automotive engineering/ Marine Engineering or related subject Working experience

  • At least 5 years work experience

  • Technical/service experiences

  • Reciprocating with aftertreatment system engine technical support experience is preferred

Cultural/Language

  • Skilled English in technical writing and speaking

Other requirement

  • Communication & coordination skill

  • Frequent business travel (up to 40%) is required

Job ENGINEERING

Primary Location China-Beijing-Beijing-China, Beijing, CUMMINS HQ

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jun 22, 2020, 10:10:32 PM

Unposting Date Ongoing

Req ID: 200000WI

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