Cummins Inc. Customer engineering - Technical specialist in Pune, India
Customer engineering - Technical specialist
Applies specialized knowledge of engineering principles and practices across various areas. Supports projects in the identification and understanding of client requirements to develop technical specifications, implement designs, and deliver high performance, low-cost equipment and system results integrated with customers’ solutions. Interfaces with sales and marketing teams to design and deliver client solutions. Develops and delivers training on client applications.
Applies technical expertise on complex components or projects with minimal supervision.
Leads small projects or portions of large projects.
Provides technical direction for a project or a project team.
Participates as a key contributor and is accountable for project success.
Influences at department or program management level.
Provides input on program-related decisions.
Proposes innovative initiatives and projects.
Demonstrates depth of knowledge of engineering discipline(s) and leverages applications expertise on other projects.
Troubleshoots complex problems and recommends appropriate actions.
Assists with the transfer of knowledge; coaches and mentors less experienced engineers.
Product Knowledge - Knowledge of products and product lines. Able to represent the features and benefits of the products in terms a customer will understand. Knowledge of how the product functions and the technology used.
Cross-Functional Design Review - Able to carry out and coordinate a cross-functional design review at an advanced level and in a wide range of work situations without guidance. Able to train and coach others in developing and applying cross-functional design review on a limited basis.
Product Validation - Includes the ability to install, setup, calibrate, and operate the equipment associated with testing in accordance with standard procedures and customer requirement. Is expected to understand the concepts of rating engines and driven components such as cooling systems, alternators, etc., and be able to use this knowledge to determine the rating of a product under various conditions.
Analyze Issues - Solid understanding of how to analyze issues. Demonstrates use of analysis skills to learn and analyze information in a timely way. Understands complex concepts and problems and identifies how they relate to key processes. Applies accurate logic in solving problems.
Manage Customer Relationships - Uses appointment tracking system, documents call plans, meeting notes and action items. Has established rapport, delivered on commitments, and developed a positive relationship with customers.
Education, Licenses, Certifications
College, University, or equivalent degree in Engineering required. Advanced degrees are preferred.
Intermediate level of relevant work experience required, such as responsibility for several components of a project or a complex component of a project
Support and Execute VPI project
Develop and deliver new product meeting customer requirement
Plan and execute the required DVP&R for fuel system components with Customer and internal development team
-Closely work with customer for adapting the fuel system on engine and provide required support on trouble shooting on need basis
Closely working with Global customer engineering team and provide necessary support to CFS and CFSI team .
Understand the requirement of customer and create a tech profile and review the same with Customer and Internal team
Primary Location India-Maharashtra-Pune-India, Pune, IOC Tower B
Job Type Experienced - Professional / Office
Recruitment Job Type Professional - Experienced
Job Posting Feb 15, 2017, 11:19:51 PM
Unposting Date Ongoing
Req ID: 170000G1